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ODOOVATIONS

AI & Automation

WhatsApp Automation for Sales, Support & Operations

Answer every enquiry in seconds, and never lose a lead in the inbox.

In Pakistan, WhatsApp is where business actually happens. The problem is what happens after hours, during a rush, or when one person is holding the number: enquiries sit unread, ad spend turns into unanswered messages, and follow-ups depend on someone remembering. WhatsApp automation fixes the mechanics of that, without turning your business into a robot.

WhatsApp Business PlatformLead QualificationCRM HandoffOrder NotificationsPayment RemindersAppointment Booking

What is WhatsApp Automation at ODOOVATIONS?

WhatsApp automation connects your WhatsApp number to your business systems so enquiries get an instant reply, leads are qualified and passed to a salesperson with context, and routine messages — order status, payment reminders, appointment confirmations, invoice delivery — are sent automatically. ODOOVATIONS builds these flows on the official WhatsApp Business Platform (Cloud API) where the use case requires reliability and compliance.
Ad to salesperson, automatically
  1. Ad click
  2. WhatsApp
  3. Instant welcome
  4. Qualification
  5. CRM record
  6. Salesperson
  7. Follow-up

Problems this solves

  • Ad leads message at 11pm and get a reply the next afternoon — if at all.
  • One person owns the WhatsApp number, so nothing is visible to the rest of the team.
  • Follow-ups depend on memory, and most never happen.
  • Order status and payment reminders are typed out by hand, one customer at a time.
  • There is no record of conversations in your CRM.

What we do

01

Instant reply and qualification

A lead from a Facebook, Instagram or Google ad lands on WhatsApp, gets an immediate welcome, answers a few qualifying questions and is routed to the right salesperson.

02

CRM handoff with the full conversation

The lead, its answers and its source are written into your CRM or Odoo, with a follow-up task assigned so nothing depends on someone remembering.

03

Operational messaging

Order confirmations, dispatch and delivery updates, payment reminders, invoice and document delivery, and appointment confirmations — triggered by events in your system.

04

Support deflection

Common questions answered instantly from your approved content, with a clean handover to a human for anything the agent should not attempt.

05

Internal alerts

Your team notified on WhatsApp when something needs attention — a high-value enquiry, a stuck approval, a failed payment.

06

Shared team inbox

Conversations visible to the people who need them, so the business owns the customer relationship rather than an individual phone.

How we work

  1. 1Use-case Definition
  2. 2Platform & Number Setup
  3. 3Flow Design
  4. 4Build & Test
  5. 5Supervised Launch
  6. 6Refine

See the full implementation journey.

Outcomes

  • Every enquiry answered immediately, including outside office hours
  • Qualified leads reaching a salesperson with context attached
  • Routine operational messages sent without manual typing
  • Conversations recorded against the customer, not lost on a phone

Common questions

For business-critical messaging we build on the official WhatsApp Business Platform (Cloud API), which requires a verified business, an approved sender number and message templates approved by Meta. Unofficial automation tools exist and are cheaper, but they carry a genuine risk of the number being blocked. We will tell you plainly which route a use case needs. ODOOVATIONS is not a Meta partner and does not claim any special status with Meta.

More in AI & Automation: AI & Automation

Other capabilities: Custom Software · Odoo & ERP · Websites & Apps · Marketing & Ads · Creative & Media · Content & Social

Ready to start with WhatsApp Automation?

Send a voice note, spreadsheet or a plain description of where your business is struggling. We’ll help you find the right next step.

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